TITLE: TECHNOLOGY SERVICES STUDENT INTERN

LOCATION: NORTH CENTRAL OFFICE

The Kansas City, Kansas Public Schools (KCKPS) is a nationally recognized urban school district that serves approximately 22,000 students. With a Head Start program, three preschools, 30 elementary schools, 8 middle schools, and 5 college and career academies/high schools, the district serves a wonderfully diverse mixture of students. A remarkable 62 different languages are spoken in the homes of our students. To serve those students, the district employs approximately 3,650 staff, including more than 1,600 teachers.

The vision of the Kansas City, Kansas Public Schools is to be one of the Top 10 School Districts in the Nation. Our goal is that "Each student will exit high school prepared for college and careers in a global society, and at every level, performance is on track and on time for success." To help our students achieve this goal, the district is implementing a district-wide initiative called Diploma+.

JOB GOAL: To build linkages to Information Technology occupations for entry level, technical, and professional careers related to the design, development, support, and management of hardware, software, multimedia, communication, and systems integration services.

ESSENTIAL FUNCTIONS:

Help Desk

• Answer phone calls from staff regarding issues with district technology, including computers, phones, network, Internet access, audio/visual, and administrative and instructional software.
• Assist with district events, such as centralized enrollment, student laptop deployments, etc.

Computer Repair

• Respond to user work orders and complete in a timely manner for the purpose of maintaining efficient technology operations across the district.
• Troubleshoot and repair laptops, desktops, broken PC hardware and peripherals, storage devices, printers, PC labs, etc.

Networking

• Assist in maintaining all network equipment including routers, switches, servers, phones, wireless, data circuits, and minor data cabling repair.

Audio/Visual

• Inspect, diagnose and repair malfunctioning audio-visual equipment.

• Provide audio-visual equipment support for instructional staff.
• Help with minor installations of cabling and AV equipment.

Programming

• Develop, create, and modify district software (dynamic data driven Windows or Web applications)
• Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs.
• Conduct stress testing of programs and software applications to ensure accuracy and efficacy.

QUALIFICATIONS:

• Must be at least 16 years of age
• Must be a KCKPS student or 2018-2019 graduating senior
• Must have at least a 2.0 GPA  
• Able to use MS Office 2016 and Google Docs
• Organized and detail-oriented
• Ability to collaborate effectively with others
• Complete the application and interview process

COMMUNICATION / ORGANIZATION:  Maintain communication with school personnel to enhance cooperative action which will meet the educational needs of students. Utilize existing technology effectively in the performance of duties.

REASONING ABILITY: Ability to solve practical problems and handle a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

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LANGUAGE SKILLS: Specific skill-based competencies required to perform the functions of the job satisfactorily include: operating standard office equipment including using a variety of software applications; planning projects; preparing and maintaining accurate records; customer service skills; and written and oral communication.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit, walk, stand and talk or hear. The employee must occasionally lift items 35 lbs. alone, with assistance of 50 lbs. such as cases of computer parts, etc. Specific vision abilities required by this job include close vision, distance vision, and depth perception.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate and is a standard acceptable level for this environment.

OTHER SKILLS and ABILITIES:  Responsibilities include: working independently under broad organizational guidelines to achieve unit objectives. The utilization of resources from other work units is often required to perform the job’s functions. There is a continual opportunity to impact the organization’s services significantly. 

TERMS OF EMPLOYMENT:  Two cohorts; 4 weeks each, beginning Monday, June 3, 2019 – Thursday, June 27, 2019 and Monday, July 1, 2019 – Thursday, July 25, 2019.

SALARY:              $7.25 per hour         

FLSA STATUS:        Non-Exempt

REPORT TO:        TIS Manager or Supervisor    

EVALUATION:      Performance for this position will be evaluated in accordance with the Board of Education policy on evaluation.

The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position.  The individual currently holding this position performs additional duties and additional duties may be assigned.  

Kansas City, Kansas Public Schools is an Equal Opportunity Employer.  KCKPS does not discriminate on the basis of race, religion, color, national origin, sex, age, tenure, disability or any other factors that cannot be lawfully considered in its programs and activities as required by all applicable laws and regulations.

SIGNATURES:  This job description has been approved by all levels of management:

Administrator _______________________________________________

Human Resources ___________________________________________

The employee signature below constitutes the employee’s understanding of the requirements, essential functions and duties of the position.

Employee _________________________________   Date ____________

The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position.  The individual currently holding this position performs additional duties and additional duties may be assigned.  

Kansas City, Kansas Public Schools is an Equal Opportunity Employer.  KCKPS does not discriminate based on race, religion, color, national origin, sex, age, tenure, disability or any other factors that cannot be lawfully considered in its programs and activities as required by all applicable laws and regulations.